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You also may create an account through houseofjacobs.com
at any time by providing your email address and designating
a unique login and access password. You do not need to create
an account in order to visit our site or to place an order
through houseofjacobs.com. Creating an account allows you
to save certain billing information so that you can track
the status of your orders and set your ordering preferences.
For your privacy and security, we do not store credit card
numbers in your account. You may change saved account information
at anytime. Simply go to the My
Account page, log in with your login and password.
Cookies and other computer information:
When you visit houseofjacobs.com, small text files known as "cookies" will
be stored on your computer's hard drive. Cookies allow us to enhance and customize
your online shopping experience and improve the design of our site. These cookies
store random ID numbers and site navigation information such as your first
and last visits, number of visits, shopping cart contents, and the pages you
viewed on our website. Cookies also may collect certain technical information
from your computer. This technical information may include your Internet Protocol
(IP) address, your computer's operating system, browser type and the address
of a referring website, if any. The information stored in a cookie cannot be
used to identify you personally unless combined with information that you have
provided in connection with a purchase, setting up an account, or registering
for promotional emails, contests, or surveys. Although IP addresses
alone can reveal the location of your computer, we will use such information
only to investigate and identify unauthorized activities.
The House of Jacobs uses session cookies to observe your
navigation throughout the website for the purposes described
above. You may set your Web browser to notify you when you
receive a cookie and you may also erase cookies from your
browser after shopping. If you delete our cookies, you limit
our ability to personalize houseofjacobs.com for your next
shopping visit; however, deleting a cookie will not prevent
you from shopping and purchasing at our site in the future.
You may also set your Web browser not to accept cookies.
We also make use of Statcounter.com to further
assist us in better understanding your use of our website.
Statcounter.com will place unique cookies on your computer
to collect information such as IP address, site navigation
information
(as described above). Statcounter.com does not collect your
name and address, username, password, credit card information,
or other personally-identifiable
information about you. Statcounter.com analyzes the information
it collects on our behalf and returns it back to us so that
we may determine whether site improvements are needed. Statcounter.com
is required to keep confidential all information that it
collects and the related analysis, and is prohibited from
using data collected from our site for any other purposes
or from matching it against any other information in its
possession.
Is information shared with third parties?
We do not rent, sell or exchange your name or other personally-identifiable
information to third-party companies for their marketing purposes. We do
provide your personal information to reputable organizations that help us
to fulfill your order. For example, we use companies to verify and process
credit card transactions, and to deliver packages.
We may be required to disclose your personal information
to third parties if necessary to comply with applicable laws,
subpoenas or court orders.
How will my information be used?
Information collected on houseofjacobs.com may be used in the following ways:
Generate
deliveries of merchandise that you purchase online
Create an online account for you at houseofjacobs.com
Bill your credit card for your purchases
Confirm and track your orders
Make your product purchased online available for In-Store Pickup
at a The
House of Jacobs store
Respond to your customer service inquiries, general questions and comments.
Provide promotional communication and other information to you, if you choose
to receive them
Offer the products you want
Customize your shopping experience
Improve our website design
Accessing and updating my information
You can access and correct information you have shared with us online if you
have established an account with houseofjacobs.com. Simply go to the My
Account page, log in with your login and password, and edit
or delete whatever information you wish. Do not share your houseofjacobs.com
password with anyone. If you have not
established an account with houseofjacobs.com, click
here and then click "Create New Account".
How can I decide what promotional communications I will
receive?
By creating an account with House of Jacobs, your personal information
you supply us will be added to our customer database. We may send you
promotional emails
about
The
House
of
Jacobs
products,
services
or contests that we hope will be of interest. At any time, you can choose to
discontinue receiving such promotional email. You can instruct us whether you
want to receive such emails by contacting us. Additionally,
each promotional email we send contains a link allowing you to discontinue
future emails from
us. You also may send your request to unsubscribe at any time to customerservice@houseofjacobs.com
from the email address you wish to unsubscribe. You may also call or write
us as provided in this Privacy Policy in the section below titled " Whom
do I contact with questions?" Please allow us a reasonable period of time
in order to satisfy your request, as some promotions may already be in process.
Children's online policy
The House of Jacobs is committed to preserving online privacy for all of its
website visitors, including children. houseofjacobs.com is a general audience
site, and we do not knowingly collect information about children or sell
products to children. Consistent with the Children's Online Privacy Protection
Act, we will not knowingly collect any information from or sell products
to children under the age of 13. If you are under the age of 13, you must
ask your parent or guardian to assist you in using houseofjacobs.com.
Privacy protection
We protect our databases with various physical, technical and procedural measures
and we restrict access to your information by unauthorized persons. Our information
systems are maintained behind a software firewall to isolate them from access
by other networks connected to the Internet. We also advise all The House
of Jacobs employees about their responsibility to protect customer data and
we provide them with appropriate guidelines for adhering to our company's
business ethics standards and confidentiality policies.
Important information transmitted through houseofjacobs.com
is stored on our secure server. We use Secure Sockets Layer
(SSL) technology, which is the electronic commerce standard
for securing information as it travels over the Internet.
SSL technology is designed to encrypt your information, preventing
an unauthorized party from viewing and downloading your information.
Your web browser should display a web address with an "https" prefix,
indicating that the SSL technology is operating when using
certain portions of our website, such as the Checkout and
My Account features.
Linking to and from outside websites
houseofjacobs.com sometimes provides links to other companies' websites. Unless
we expressly say otherwise, a link to another website does not mean that
we are responsible for, or that we endorse the content or policy of that
website. When you provide information at one of those sites, you
are subject to that site's privacy policy. We encourage you to read that website's policy
before submitting any information if you have concerns about how information
may be collected or used.
You may make a purchase from houseofjacobs.com through a
link from another website or search engine. In such event,
please be aware that both houseofjacobs.com and that website
or search
engine may have access to certain portions of your information.
Our Privacy Policy does not apply to those other websites
or search engines.
Whom do I contact with questions?
If you have any questions or comments about this Privacy Policy, call us at
1-320-796-0009 or 1-888-688-7404
or
write us at:
The House of Jacobs
Attention: Dennis Jacobs
193 North Highway 23
P.O. Box 157
Spicer, MN 56288
Please remember to include your postal address, e-mail
address and phone number with your correspondence.
Additionally, if you want to opt-out of promotional e-mail
communications from us, you may call, write or send your
request to unsubscribe at any time to customerservice@houseofjacobs.com
from the e-mail address you wish to unsubscribe.
Privacy Policy changes:
This Privacy Policy was posted on houseofjacobs.com on Aug 27, 2005. We reserve
the right to change, modify or amend this policy at any time. If we make
any significant change to this policy, we will provide notice of the change
on houseofjacobs.com.
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